USD:English
Currency
EUR
CAD
GBP
AUD
NZD
Language
Français
0 item added to your shopping bag
Customer Service
Orders Delivery Return & Refund Payment & Promos Product & Information Account
Shipping Info


1. How long does the shipping cost?

All our orders have to be processed before they can be shipped, so the total delivery time is divided into two parts: Processing Time and Shipping Time.


Total Delivery Time = Processing Time + Shipping Time


Processing Time: 7-10 business days


Notes:

a. Processing Time of the product is calculated from the time your order is verified, after which the order is just put into processing procedures.


b. Processing Time or delivery time of the product might be put off due to the delay of order verification, holidays or shortage of stock.


c. Chinese holiday reminder: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of the year as the service from all our suppliers and logistics operators will be disrupted. 


There is often a delay of 5-6 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient. Normal service resumes immediately after each holiday.

Shipping Time:


We provide our customers with different shipping methods. You can refer to the chart below to know further information.




Notes:

a. * Countries which require customs duty. The customs policies differ among different countries. Once the parcel reaches the destination country, any customs or import duties that might occur should be paid by the recipient.


b. Within 1-2 business days, after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address.


c. We apologize that the P.O.Boxes and military addresses(APO, FPO)can not be delivered. For the US territories, please leave a note when you place an order. For example, if your address is in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.    



2. How much does the shipping cost?

The prices of our products vary according to the type, location, shipping method, and warehouse you selected. You can view the shipping fees during checkout as shown in the example below.


The shipping information will be updated from time to time, and the final interpretation right belongs to Kwoking. You can contact us  for more shipping details.