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Customer Service
Orders Delivery Return & Refund Payment & Promos Product & Information Account
Why was my package returned?
There are multiple possible reasons:
1) Wrong or incomplete address
2) Invalid phone number
3) Unable to deliver
Please go to "Track Order Details" under "My Orders" to find the tracking number first and contact the shipping company for more information. You may also contact our Customer Care Team with Live Chat or Ticket for further help.