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What should I do if I did not receive a confirmation email?
If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder. You may log into your KWOKING account: https://www.kwoking.com/login and click the "My Orders" button to see your orders. 
You may also submit a ticket online to find out more information about your order.