- Tracking Order
- Ordering Guidance
- How long does it take for my order to ship?
- Where is my order?
- Can I make changes to my order?
- Why I didn’t get an email about my order delivery?
- How can I cancel my order?
- How to change/modify billing address?
- What should I do if I did not receive a confirmation email?
- Shipping Info
- What countries or regions do you ship to?
- I still haven’t received my package. Where is my order?
- Why was my package returned?
- Why was my order divided into two or more packages?
- Why hasn't my shipping information been updated?
- What if I am not at my shipping address?
- Are there any additional fees involved in shipping?
- What if I don't want it because of the customs taxes?
- Why it shows that my tracking number is invalid?
- About Shipping Addresses
- Return Policy
- Our Guarantees
- I've returned my item; how soon will I receive my refund?
- How do I return an item?
- What to do if my refund is wrong?
- What items cannot be returned?
- Why didn't I get my full refund?
- Have you received my returned items?
- What payment methods are available in my country?
- Why my payment was declined?
- Why do I need to verify my payment of my order?
- How to pay with points?
- Can I use more than one coupon/offer at a time?
- How long does it take to get back the points?
- Can you refund the price difference?
- What should I do if my promotion code isn't working?
- Can I use one more than one discount?
- Am I able to be refunded the difference for a discount item?
- Payment Methods
- Terms & Use
- Copyright Notice
- Contact Customer Care
- About Us
- Where are your products sent from?
- Do you offer a wholesale discount for bulk buying?
- Where can I find your latest products?
We provide various safe payment methods. Currently, Paypal, debit card and credit card (Visa and Mastercard) can be used to make payment when placing your order.
You may log into your Paypal account if you have already registered one.
Otherwise, if you don’t have a Paypal account, you may also register a new Paypal account (Checkout as Guest), which requires you to provide a valid Email address as well as your debit card information of credit card information.
This payment is secured by Paypal and our Transport Layer Security (TLS), which prevents your payment information from being shared to any unaffiliated third parties.
2. Debit Card or Credit Card (Visa and Mastercard)
We accept debit card or credit card payment (only Visa and Mastercard payment are acceptable).
For this payment method, we need you to provide cardholder name, card number, expiry date, and CVC code.
Payment can only be made successfully when the card is valid and the issuing bank approves this transaction. If you have entered the correct card information but the bank declined the transaction, you need to contact the bank to resolve the payment problem.
One of the most secure online systems is applied to our website to protect your personal information against unauthorized use.
We utilize secure socket layer (SSL) technology where any personal information obtained through our website is private and maintained in a secure and protected environment, and will never be released to any unaffiliated third parties.
After you successfully make the payment, we will send you a verification Email to make sure this payment is made by yourself knowingly. If you believe there is any unauthorized Paypal account activity or bank account transaction, please contact Paypal or your bank as soon as possible to avoid the potential risk of identity theft.